Warehouse Lighting is dedicated to providing industrial and warehouse products
24 hours a day 365 days a year. Our website makes it easy to navigate/search
through the vast number of products available. All it takes is a few clicks of
the mouse to purchase once a selection is made. Store phone customer service lines are open from 7:00 am to 6:00 pm Central Standard Time. Our goal is great customer service everyday all day with the most knowledgeable staff in the industry on your commercial and industrial lighting applications.
All prices shown on the
Warehouse Lighting's website are the cost to you in US funds. Please note these
cost do not include freight or any applicable federal, state, and local taxes.
The purchaser shall pay all such costs and taxes if applicable. Prices,
products, options and specifications are subject to change without notice.
Warehouse Lighting is set
up for electronic payment. The website accepts PayPal, Master Card, Discover, Visa, and American
NOTE SHIPPING ESTIMATES
ARE ONLY ESTIMATES SHIPPING TIMES MAY VARY.
Lead times are never guaranteed.
We have the lowest freight prices in the industry. This promotion only includes
basic shipping form our manufacturing and distribution points to your location.
Any other charges incurred up and beyond basic services of a carrier that
Warehouse-Lighting.com incurred for added services from a freight carrier will
be billed direct to client (i.e. inside delivery, lift gate services, etc.) If
client changes freight destination at any point after original order is placed
a re consignment fee will be charge to said client. Shipping charges are
calculated on actual weight of your shipment and the type of shipping service
required. Your total shipping cost will be estimated and displayed during the
checkout process, if you choose our carrier option. Actual shipping costs may
Note that Warehouse Lighting has
stock throughout the US and product will be shipped from the closest FOB point.
This may result in orders being split. The shipping estimator will calculate
the freight cost this way. During check out, you have the option to ship via
your preferred method collect. This allows for special shipping instructions as
well. Title and risk of loss pass to the customer upon tender of shipment to
the carrier. Additional shipping charges will apply when shipping outside the
Continental United States. Shipping to Hawaii and Alaska will be quoted per order.
Promo's do not APPLY!
All shipments must be
fully inspected before accepting goods from the freight transportation company.
Make sure each itemized article is received as per original bill of lading and
our order confirmation. Any shortage, damage or suspected damage must be
written on the delivery receipt and given to the driver. Although Warehouse
Lighting's responsibility for loss and damage ceases after goods are accepted
for shipment by the carrier, we will gladly assist you in notifying or filing
freight claims and getting damaged and or lost material replaced or repaired.
Returns and Warranties
If you are not satisfied
with a product, contact us within 30 days of receipt. A standard return will
arranged excluding freight charges upon inspection. Returned merchandise must
be shipped in original packaging, freight prepaid, unused, and in resalable
condition. Returns are subject to a 20% restocking cost were applicable.
Acceptions product that are non returnable to Warehouse-Lighting.com are light
poles (once ordered poles are non cancel-able), architectural fixtures, previously installed fixtures and custom
lighting fixtures. (ie. any fixture changed from original bare fixture
specification, photo sensor, cord and plug for example)
Before returning product, call (888) 454-4480 for a Return Goods
Authorization (RGA; also known as RPA or RMA). You may also submit an RGA Request online. No returns will be accepted by Warehouse
Lighting or its vendors without this prior authorization. The RGA will provide
return information including product return location(s). This may or may not be
the original FOB point. Warehouse Lighting inspects all returns and reserves
the right to refuse credits on products that are damaged, misused or
All products are warranted for
(1) year by the manufacturer to the extent of their express warranties to
Warehouse Lighting. These products shall be free from defects in materials and
workmanship under the manufactures normal use and service guidelines. Warehouse
Lighting in no event shall be liable under any circumstances, for consequential
or incidental damages, including but not limited to, loss of use, loss of
business, profits or labor costs resulting in the use of or inability to use
products purchased from Warehouse Lighting.